Yes, our trainers all have over 15 years experience and most hold vendor qualifications such as Microsoft Certified Trainer, Microsoft Office Specialist or Adobe Certified qualifications. We pride ourselves on assuring you of jargon free hands on practical training.
Do you Provide Offsite training?
Yes, we can arrange venue hire in your area. Please contact us for a quote stating how many delegates require the training.
Can we choose exactly what topics we want to cover?
Of course! Choose topics from different levels, and/or select topics from different Office programs. You can even bring along your own examples.
Can we split a day into two half day sessions, with different people in each session?
Yes. Our aim is to be flexible and offer value for money. One of the benefits of onsite training is that your staff have the option to choose topics of interest, rather than having to commit to a full day's training.
Do you have a minimum or maximum number of participants per session?
This depends on the course. For Microsoft courses we recommend a maximum of 6-8 people. The more people who attend, the more cost-effective the training is.
We don't have enough computers, do you hire out laptops?
Yes, laptops can be provided at very reasonable rates and sometimes free of charge depending on your area.
Do the participants receive a manual?
Yes, the manuals are very practical and easy to follow. Manuals are normally emailed in PDF or we can provide hardcopy format for a small surcharge.
Do you issue Certificates of Attendance to the attendees?
Certificates will be issued to all attendees upon request.
How long are the training sessions?
A half day is a minimum of 3 hours and up to 4 hours. A full day is typically held from 9-4pm or 930-430pm, although this is flexible.
What are your terms and methods of payment?
Our terms are payment on delivery and we accept direct bank transfers.
What is your Cancellation policy?
5 full working days notice is required in writing to avoid a 100% charge. 6-7 working days notice will incur a 50% charge.
Email firstname.lastname@example.org or call Louise on 07305 444769